State Farm® Insurance Agent Sue Neal

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

ron sansom

May 20, 2025

5 out of 5

"The best"

We responded:

"Thank you for the 5 Star Review"

John Walker

May 16, 2025

5 out of 5

"Extremely knowledgeable and professional."

We responded:

"Thank you, John, for the 5-star review and the positive feedback regarding our staff. We appreciate it and we appreciate you. Welcome to Sue Neal Insurance Agency!"

Ash Smith

May 8, 2025

5 out of 5

"Linda is always a great help!"

We responded:

"Thank you, Ashley, for the great review and kind words about Linda. We love to hear good feedback. We appreciate you!"

Savannah Pate

May 7, 2025

5 out of 5

"The staff here are always incredibly helpful whenever I need assistance. When I required technical support beyond what could be handled in-office, they provided the appropriate contact information and clearly explained which phone options to select to reach the right person. Excellent service!"

We responded:

"Thank you Savannah for the kind words. We are glad that we could get you in the direction needed. Thank you for being a customer of the Sue Neal Insurance agency"

Garry Brown Sr

April 25, 2025

5 out of 5

"Linda H. Was super helpful & very nice. Visit was quick and easy!!"

We responded:

"Thank you, Garry, for the great review and the kind words regarding Linda. Linda has been with me for several years and is great at what she does. We appreciate you and your long-time loyalty. "

mary kay kelly

April 24, 2025

5 out of 5

"Lisa at Sue Neal State Farm Insurance was great at helping me get my vehicle, umbrella, trailer, and homeowners insurance lined out. Her follow-up was awesome, and she was so thorough with everything. Her patience is very much appreciated. I would also like to mention Linda and Tiffany. When Lisa was out of the office, they were so helpful. Tiffany was super in getting everything taken care of before the effective date of the policies. This is a great team."

We responded:

"Welcome to Sue Neal Insurance Agency! Thank you, Mary Kay, for the good review and wonderful words regarding our team. We appreciate it. Lisa, Linda and Tiffany are all great agents and are here to help you in any way. "

Kara Yates

April 15, 2025

5 out of 5

"Donna was so very helpful with all of my questions with our new driver in the house. She helped me by giving me a rough estimate and reviewed all types of discounts we qualify for. Thank you so much for you guidance!"

We responded:

"That is wonderful to hear Kara. Donna has been with me for over 20 years and is great at her job. Thank you for the great review. We appreciate you and your business."

Brenda Elkins

April 14, 2025

5 out of 5

"Have always had nothing but the best service from Sue and her staff. Always helpful to answer any questions and they always make you feel like you're a priority."

We responded:

"Brenda, thank you for your kind words and 5- star review. We appreciate you and thank you for being a loyal long-time customer of my agency."

Colten Stephany

April 10, 2025

5 out of 5

"Very nice and accommodating. Made the process very quick and easy"

We responded:

"Colten, we appreciate your kind review and appreciate you as a loyal customer. Thanks!"

Natasha Lynch

March 28, 2025

5 out of 5

"Wonderful experience with transferring office. My policies were reviewed and corrected after being wrong for over 5 years from another office. Tiffany was happy to explain everything and make the adjustments !!! Recommend this office to anyone who needs a one on one sit down they will accommodate! Thanks gals."

We responded:

"Welcome Natasha! I am glad you were able to make it to the office and work with Tiffany, she is very thorough and does a great job assisting my policyholders , we appreciate your business."

Cindy U

March 24, 2025

5 out of 5

"Very helpful, especially in assisting me in understanding policy's. Took the time and patience to help me fully understand."

We responded:

"It is so good to hear feedback like this! Thank you, Cindy, for the great review and for being a loyal customer. "

Diane Jurand

March 20, 2025

5 out of 5

"Love working with Sue Neal"

We responded:

"We love to hear kind words like this. Thank you, Diane. We appreciate you."

Elizabeth Brossart

March 19, 2025

5 out of 5

"Sue Neal’s office has always helped us out whenever we have questions or when adding our new drivers. Tiffany has helped us recently. We would highly recommend this office to anyone!"

We responded:

"Thanks, Elizabeth, for your kind words and great review. We appreciate you and your business. "

Lauren Schmitt

May 20, 2025

5 out of 5

"Always friendly, quick to respond, and answers questions thoroughly!"

We responded:

"Thank you Lauren, you have been working with my agent-employee Tiffany, she does a great job. We appreciate your business!"

William Osburn

May 13, 2025

5 out of 5

"Dear Sue Neal - State Farm Insurance Agent. I've been a member of your agency since you started. I was with your father's before. I'd like to say; all the many years I've been with you I've always been given grace and excellence on any claim I've needed to file. I've been very impressed with you and your employees in helping me to execute the proper ways to do things if I didn't understand. You've never once failed me in over 12 years of your services. I would and without any hesitation recommend anyone to your agency for all their Insurance needs. And Sue, thank you for being a beacon of excellence in your profession. Sincerely, William Osburn!⭐️⭐️⭐️⭐️⭐️"

We responded:

"Bill, thank you for taking the time to give my agency a great review. We truly appreciate your kind words. I have a great team and they do an amazing job. We appreciate all your years with State Farm! "

John Snyder

May 1, 2025

5 out of 5

"Sue Neil's State Farm office has always treated me and my family with respect and professionalism. The whole crew is courteous and friendly. I have heard bad things about every insurance company but i have always been treated well and cannot say anything bad about Sue's office. I would highly recommend Sue and her other representatives 👍"

We responded:

"It is so good to hear positive feedback. We all strive to give the best customer service. Thank you, John, for the kind words and great review. We appreciate you!"

Dawn Striffolino

April 25, 2025

5 out of 5

"Sue Neal’s State Farm office has been extremely helpful, and understanding over the years. Everyone in their office is amazing and kind! I highly recommend them!"

We responded:

"Thank you for the 5-star review and kind words. It is great to hear good feedback. We appreciate you and your business."

Ashley McClarty

April 23, 2025

5 out of 5

"My experience with Lisa Pulaski was very welcoming. I’ll never forget her eagerness to assist me with switching my insurance policy from Ohio to Kentucky. She walked me through everything and made me feel comfortable despite the stress I was under trying to get things situated so, I can get my license plate for my vehicle. It was nice to meet her and have someone like Lisa who truly cares for others. So, if you’re ever looking for a place to get insurance Sue Neal - State Farm Insurance Agent is the place to go and ask for Lisa Pulaski. Thanks!"

We responded:

"Welcome to Sue Neal Insurance Agency Ashley. Thank you for the great review and such positive comments about Lisa. Lisa has been an agent for many years and is great at what she does. Glad to hear you had such a pleasant experience. "

DogDayz4Lyfe

April 14, 2025

5 out of 5

"Needed an Insurace quote quickly and reliably, Tiffany from State Farm came through with a surprisingly inexpensive option with a day."

We responded:

"Welcome Isaiah! Thank you for the great review. So glad Tiffany was able to help you. We appreciate you and your kind words."

Kenny Walker

April 12, 2025

5 out of 5

"Transitioned here after many years with our previous insurance company and Lisa made the move very easy and seamless!"

We responded:

"Welcome Kenny & Emma, we truly appreciate your business. Lisa does an amazing job from start to finish and is always available if you need assistance. Thanks!"

Peggy Stacy

April 7, 2025

5 out of 5

"We are always impressed with the service we receive .No better insurance company can be found."

We responded:

"Thank you for the 5-star review and kind words. We appreciate you and your business. "

Jerry Seip

March 28, 2025

5 out of 5

"My wife has been with Sue Neal for 35yrs. This is my 10yr. Anything we need we get it. No Hassle with any of our claims. Always has an answer to our questions."

We responded:

"Jerry and Pam, we appreciate your kind words and thank you for the many years you have been with my agency and State Farm"

Debbie Disney

March 27, 2025

5 out of 5

"The ladies are always so helpful."

We responded:

"We are glad we can help with any of your insurance needs. Thank you, Debbie, for being a loyal customer of over 30 years. We really appreciate you and your kind words."

Lily Ramsey

March 21, 2025

5 out of 5

"Absolutely amazing company. I always feel welcomed and everyone is so kind. Tiffany is my girl and helps with anything I need. I’m pretty young and also a student so they give me a discount and always guide me through exactly what I need, I appreciate all of their help!"

We responded:

"Thank you, Lily, for your great review and kind words regarding Tiffany. Tiffany is an agent who does a great job in helping her customers. We appreciate you and your business."

Nikki Durden

March 18, 2025

5 out of 5

"Friendly polite and informative!"

We responded:

"Nikki, welcome to the Sue Neal Insurance agency, you were working with Lisa, she does a great job. Thanks for your business!"