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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lily Ramsey

Lily Ramsey

December 31, 2024

5  out of  5
rating by Lily Ramsey
"Absolutely amazing company. I always feel welcomed and everyone is so kind. Tiffany is my girl and helps with anything I need. I’m pretty young and also a student so they give me a discount and always guide me through exactly what I need, I appreciate all of their help!"
We responded:
"Thank you, Lily, for your great review and kind words regarding Tiffany. Tiffany is an agent who does a great job in helping her customers. We appreciate you and your business."
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Brian Brossart

December 30, 2024

5  out of  5
rating by Brian Brossart
"I like state farm in Alexandria bc they always answer my question and they try to help you with my insurance needs and they are always nice to me thank you"
We responded:
"Brian, we appreciate you and thank you for your kind words "
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Dawn Moeves

December 23, 2024

5  out of  5
rating by Dawn Moeves
"My husband and I were looking for car insurance and Lisa @ Sue Neal/State Farm was able to get us a better rate than what we had with our previous company. Lisa answered all of our questions and was very pleasant to work with."
We responded:
"Thank you for the great review. I appreciate the feedback. Lisa has been an agent for State Farm for many years and is great at what she does. I am so glad Lisa was able to help you and answer all your questions. Welcome to Sue Neal Insurance Agency."
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Sandy Keene

December 18, 2024

5  out of  5
rating by Sandy Keene
"Sue and her staff have been wonderful to work with! Thorough, friendly and saved me a whole lot of money!! Thanks!"
We responded:
"Thank you, Sandy, for the kind words and great review. We are happy to hear that we were able to help save you some money. We appreciate your business. "
Profile photo of Cynthia Riegler

Cynthia Riegler

December 16, 2024

5  out of  5
rating by Cynthia Riegler
"The staff is always friendly and helpful. They make sure you have the insurance you need and ways to get discounts"
We responded:
"Cindy, thank you for taking the time to give us a great review. You and Roy have been long time customers of my agency and we appreciate your loyalty"
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Karen Webb

December 16, 2024

5  out of  5
rating by Karen Webb
"Sue Neal was very helpful with getting our homeowners insurance started,she was very honest, quickly answered all questions that my husband and I had, patient and kind!! I would and will recommend her to anyone that is looking for insurance!!!"
We responded:
"Welcome to the Sue Neal Agency and thank you for your kind words. We appreciate you!"
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_Wings_lashes_and_liner _

December 13, 2024

5  out of  5
rating by _Wings_lashes_and_liner _
"Super sweet, great customer service, and always very helpful!"
We responded:
"Madison, thank you for the kind words! We appreciate you and your business."
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Casey Weckbach

December 12, 2024

5  out of  5
rating by Casey Weckbach
"This office is so nice because there is never a lack of communication. I'm always kept in the loop and if I need anything they're always there for me."
We responded:
"Thanks, Casey, for the great review and kind words. Communication is the key to success, and we all strive for that when it comes to our customers. We appreciate your business and you!"
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Allen Lockhart

December 10, 2024

5  out of  5
rating by Allen Lockhart
"Wow Sue& Donna helped us pick a new Medicare advantage plan. Thanks Carol & Allen Lockhart"
We responded:
"Thank you for the great review. We were happy to help you and Allen. We are so glad you chose Sue Neal Insurance Agency. We appreciate your business. "
Profile photo of Mary Faulhaber

Mary Faulhaber

December 3, 2024

5  out of  5
rating by Mary Faulhaber
"Our experiences with Sie Neal's office have always been great. The staff is friendly and very accommodating."
We responded:
"Mary, you and Mike have been customers of State Farm for a very long time and we appreciate you. Thank you for the nice comments about my team, they are great!"
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Carrie Kremer

November 28, 2024

5  out of  5
rating by Carrie Kremer
"We live Sue Neal/State Farm and her staff!!! Always there to help us with what we need"
We responded:
"Thank you so much for the good review and kind words. Our staff always tries to give 100% and help our customers in any way possible. Thank you for being a loyal customer. We appreciate you."
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Bridgette Barnes

November 21, 2024

5  out of  5
rating by Bridgette Barnes
"Extremely helpful!"
We responded:
"Thank you for the good review. We appreciate your business and you!"
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Noah Willoughby

November 19, 2024

5  out of  5
rating by Noah Willoughby
"They’re great and very helpful! They work with you and help you understand."
We responded:
"Thank you for such a good review, Noah. Looks like you had been working with Donna. Donna has been with Sue Neal Insurance Agency for over 20 years and always does a great job of explaining so the customer understands. We appreciate your kind words. Thank you for your business."
Profile photo of Jacob Thomas

Jacob Thomas

November 14, 2024

5  out of  5
rating by Jacob Thomas
"Great customer service; quick and painless!"
We responded:
"Jacob, we appreciate your great review . Thank you for your business!"
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Karen Schunk

November 8, 2024

5  out of  5
rating by Karen Schunk
"Lisa Pulaski was so wonderful to work with. She was very professional. I'm so glad to have State Farm Insurance."
We responded:
"Welcome Karen! Lisa does a great of job taking her time explaining things, I appreciate your comments and thank you for choosing the Sue Neal Insurance Agency "
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Obadiah Sam

November 7, 2024

5  out of  5
rating by Obadiah Sam
"Great help. Good Service. Friendly Agents."
We responded:
"Thank you for the 5-star review! We appreciate the good feedback. We appreciate your business."
Profile photo of Cresta Wilkens

Cresta Wilkens

October 29, 2024

5  out of  5
rating by Cresta Wilkens
"I have had State Farm forever. My parents had it (still do), I continued with State Farm for all of my vehicles and my home. The Alexandria team is very responsive and always ready to help! No complaints!!"
We responded:
"Thank you Cresta. We love to hear great feedback like this. Thank you and your parents for being loyal customers. We appreciate you and your business. "
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Noah Malott

October 25, 2024

5  out of  5
rating by Noah Malott
"Great people to work with. 10/10 experience"
We responded:
"Thank you, Noah, for your kind words and review. We appreciate you!"
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Tammy Ball

October 15, 2024

5  out of  5
rating by Tammy Ball
"Linda always takes great care of me!!!!"
We responded:
"We are so glad to hear that Linda takes great care of you. Linda is a valued team member, and we appreciate your kind words. Thank you and we appreciate you and your business."
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Jason Weghorn

October 14, 2024

5  out of  5
rating by Jason Weghorn
"Bought a new car and the process of switching over was easy and quick. Been with State Farm for a decade."
We responded:
"Thank you for the kind words and 5-star review. We appreciate you and your loyalty. "
Profile photo of Jody Sargent

Jody Sargent

October 9, 2024

5  out of  5
rating by Jody Sargent
"Our family has been with Sue's State Farm family for longer than I have been alive. My grandfather went to school with and was friends with her father Ed. We have all been insured through the decades and would not trust anyone else to care for our insurance needs. I'm the third generation and would not hesitate to recommend to everyone. Thanks to Sue, Lisa, Linda and the whole team! They are the best!!!"
We responded:
"Thank you Jody, I appreciate your review and choosing to be with the Sue Neal Insurance Agency. Your family has been apart of the State Farm family for a very long time. My team and I thank you for your continued business. "
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Ann Marie Quincey

October 1, 2024

5  out of  5
rating by Ann Marie Quincey
"Quick time in the office, good auto rates and always great customer service."
We responded:
"Thank you for your kind words, Ann Marie. It is always great to hear good things about my staff. We appreciate you."
Profile photo of Angela Tiemeier

Angela Tiemeier

September 30, 2024

5  out of  5
rating by Angela Tiemeier
"Linda is always so helpful!"
We responded:
"Thank you for the 5-star review! Our office strives to give our customers the best experience possible. Linda is always good at her job. We appreciate you and Raymond for being loyal customers. "
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Donna W

September 26, 2024

5  out of  5
rating by Donna W
"Always accommodating to any of our requests and needs!"
We responded:
"Thank you for your kind words, Donna. We always strive to help our customers and give them the best experience possible. We appreciate you."
Profile photo of Will Callahan

Will Callahan

September 23, 2024

5  out of  5
rating by Will Callahan
"Very helpful and efficient"
We responded:
"Thank you, William, for your 5-star review. We appreciate your kind words. So happy to hear that we are helpful and efficient. We are always here to help our customers as quickly as possible. We appreciate your business."