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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Pruess

March 19, 2024

5  out of  5 rating by Sarah Pruess
"This office has made everything so easy for me! I highly recommend them for anyone in the area."
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Sharon Frasure

March 15, 2024

5  out of  5 rating by Sharon Frasure
"Very informative and helpful, Lisa was fantastic,"
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Tony Fiore

March 15, 2024

5  out of  5 rating by Tony Fiore
"Switching out to our new cars were seamless.... Jake never showed up!"
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Kenny Wagner

March 13, 2024

5  out of  5 rating by Kenny Wagner
"Have been a policyholder for over five years, and I always get quick feedback and great service."
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Nancy Collins

March 12, 2024

5  out of  5 rating by Nancy Collins
"Excellent service. Very knowledgeable, patient and thorough. Highly recommend."
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Ron Estep

March 6, 2024

5  out of  5 rating by Ron Estep
"Great company"
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Cole Fausz

March 5, 2024

5  out of  5 rating by Cole Fausz
"Outstanding"
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Kristin Quinn

March 4, 2024

5  out of  5 rating by Kristin Quinn
"Tiffany, one of the licensed agents at Sue's office was super friendly and nonjudgmental even made me laugh.. I may stop in to make my car insurance payment every now and then just to say hello! ...All besides giving me an awesome insurance quote!!!"
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chris hisle

March 4, 2024

5  out of  5 rating by chris hisle
"Everything I come in they help me with everything I need"
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Dan Glick

March 4, 2024

5  out of  5 rating by Dan Glick
"Had a great experience switching my homeowners and auto policies to State Farm. Very good pricing and professional interaction. Lisa Pulaski was the best!"
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Angie Turner

February 29, 2024

5  out of  5 rating by Angie Turner
"This agent is the first I have created a personal relationship with and I am so happy to have made that change. No more trying to get through phone prompts or reaching reps I can't communicate with easily. Donna resolved my issue in one short call on two occasions and I am grateful. Thank you!"
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Patrick Thomas

February 21, 2024

5  out of  5 rating by Patrick Thomas
"Always helpful and friendly! My bill always seems to stay around the same price"
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robert mardis

February 19, 2024

5  out of  5 rating by robert mardis
"I love Sue Neil and her staff! I have been with them many years! They always take the time to make sure you understand if you have any questions! Highly recommend her agency!!"
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Tina Littlejohn

February 8, 2024

5  out of  5 rating by Tina Littlejohn
"Prompt and courteous service, friendly staff."
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Lauren Kaiser

February 5, 2024

5  out of  5 rating by Lauren Kaiser
"Sue was fantastic to work with. She helped me get an auto quote significantly less than the policy I was currently holding without losing coverage limits."
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Aaron Sonder

February 2, 2024

5  out of  5 rating by Aaron Sonder
"Sue Neal State Farm's entire staff treats me like I'm a member of their family, they've gone out of their way to save my wife and I money and grief so many times it isn't even funny. I don't even live in Alexandria anymore but I will always go to Sue Neal State Farm when I have a question or claim. They've seen us through vehicle purchases and the acquisition of our first home, and not only have I never had to worry -- I've felt completely reassured and knowledgeable of my coverage."
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Ashley Foster

January 31, 2024

5  out of  5 rating by Ashley Foster
"Sue Neal and her staff are all amazing!! Lisa was able to solve any and all problems I had with switching my dad’s life insurance policy! Thank you all so much for all your continued help, we appreciate it very much!"
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Reagan Wells

January 24, 2024

5  out of  5 rating by Reagan Wells
"Linda is incredibly helpful and always gets us the best rates possible! Thank you, Linda!"
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Danielle Walls

January 18, 2024

5  out of  5 rating by Danielle Walls
"Been a loyal customer to this particular office and agent. Very good and responsive customer service 👏"
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Maria Roenker

January 18, 2024

5  out of  5 rating by Maria Roenker
"Great experience switching to Sue at State Farm. They are fast to respond, answer questions in detail, and we are saving money!!! Tiffany and Linda have both been wonderful to work with. Insurance is a huge decision and they made our switch easy and seamless."
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Liz Dykes

January 11, 2024

5  out of  5 rating by Liz Dykes
"Great Service! Lisa is fantastic!"
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Olivia Meece

January 11, 2024

5  out of  5 rating by Olivia Meece
"Linda was a great help. Fast and polite. Great customer service!!"
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Devin Stears

January 10, 2024

5  out of  5 rating by Devin Stears
"Lisa Pulaski is the best customer service professional I’ve ever dealt with. I trust her with all of my insurance needs no questions asked. 💯"
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Doug Matherly

January 4, 2024

5  out of  5 rating by Doug Matherly
"I have been with Sue Neal for 40+ years. Sue and her staff are amazing people to work with. If any issues arise you can count on Sue and her staff to have them solved in a reasonable time frame. I highly recommend Sue and her staff for all your insurance needs."
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Hakim Chougui

December 29, 2023

5  out of  5 rating by Hakim Chougui
"They found me the best rate and cheap were others agency could not get close"